Information We Gather and Why
When you open an account we ask for your mobile number, email and a verification step to confirm identity. This lets us link your bKash, Nagad or Rocket deposits to your wallet balance and comply with anti-fraud checks. We record every transaction — deposit amount, payment
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rail, timestamp and withdrawal request — so your account history stays accurate and we can resolve disputes if they arise. We also log device data like IP address, browser type and session timestamps to detect unusual login patterns and protect your account from unauthorised access. Cookie
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files track which game rooms you visit most often, helping us show relevant promotions on your dashboard. We never sell your personal data to third parties. We share payment details only with the processor handling your bKash, Nagad or Rocket transaction, and only the minimum fields
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required to complete the transfer. All other data stays within our platform unless local law or a court order in an eligible region requires disclosure. If you close your account we retain transaction records for the period local regulations specify, then anonymise or delete them. You
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can request a copy of the data we hold on you, ask us to correct errors, or request deletion where the law permits by contacting our support team through live chat or email.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.